English Training for Denizli Air Transportation Public Relations and Planning Personnel

English training for maritime air transportation public relations and planning personnel
English training for maritime air transportation public relations and planning personnel

Denizli Metropolitan Municipality Air Transportation AŞ, which transports passengers between Denizli center and Çardak Airport, has started in-house professional English training for its personnel working in the Public Relations and Planning unit so that its foreign customers do not experience communication problems.

In addition to the service provided by Denizli Metropolitan Municipality with the aim of facilitating transportation to Çardak Airport, making the passenger carrying capacity more effective and increasing citizen satisfaction, the personalized transportation VIP service, which was initiated upon intense request from the citizens, continues successfully. In this context, Denizli Metropolitan Municipality Air Transportation AŞ started in-house professional English training in order to prevent foreign customers from experiencing communication problems. English training given by Denizli Metropolitan Municipality Transportation Department, Denizli Metropolitan Municipality Transportation A.Ş. The staff working in the Public Relations and Planning unit are participating. Within the scope of in-service training, a total of 80 hours of professional English training will be given to the personnel.

Safe transportation continues

Denizli Metropolitan Municipality Transportation Inc. General Manager Mustafa Gökoğlan noted that they continue to work based on customer satisfaction. Transportation Inc. General Manager Gökoğlan said, “We continue to safely transport our domestic and international passengers. When our guests call us, our public relations and planning unit, who is here, provides English training to our staff in order to provide more reliable information.

Easier communication

Planning unit staff Serdar Orhan said, “We are taking this training in order to communicate more easily with foreign tourists who call us for reservations. I would like to thank those who contributed to the education," he said. Aygül Yaman, staff of the public relations unit, said, “We are training in English in order not to experience problems while communicating with tourists. In this way, we provide a healthier service.” Public relations personnel Sevilay Kahvecioğlu said, “We are training to communicate with foreign tourists who call us. We create service, we take reservations. Thanks to our English education, we provide a better service.”

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