Erciyes, one of the world's leading winter tourism centers with investments of Kayseri Metropolitan Municipality, is at the peak with its quality. TSE-ISO 10002 and IQNet Certificate was given to Erciyes for the first time in international ski resorts. Mayor of Kayseri Metropolitan Municipality Memduh Büyükkılıç, Erciyes TSE-ISO 10002 and the first and only in the world in this field to provide the Customer Satisfaction Management System Certificate and IQNET received the quality of the certificate, he said.
Mayor of the Metropolitan Municipality Memduh Büyükkılıç, snowfall with the white wrapped in Erciyes came out, in international marketing Erciyes Winter Tourism Center has taken an important document to step forward. Talas Mayor Mustafa Yalçın, Mayor of Hacilar Bilal Özdoğan and Erciyes A.Ş. TSE-ISO 10002 and IQNet Customer Satisfaction Management Service Certificate was given to President Memduh Büyükkılıç by TSE Regional Coordinator Mahmut Ulaş with the participation of Chairman of the Board of Directors Murat Cahid Cıngı.
“ERCIYES DESERVES THESE DOCUMENTS”
International Standards Organization (ISO) International Accreditation Forum (IAF), International Certification Association (IQNet) and the Turkish Standards Institute (TSE) by the international marketing of Erciyes'in documents will make an important contribution to the President emphasized Memduh Büyükkılıç, “Erciyes, quality standards and the world's most important ski resort in terms of customer satisfaction. Erciyes is a source of pride for us. He has come to his rightful place with these documents. Erciyes A.Ş. management and staff. The quality of service on our Erciyes Mountain deserves these documents. ”
TSE Regional Coordinator Mahmut Ulaş, with his IQ net certificate, expressed that Erciyes is the first mountain in the international ski centers to deserve the TSE 10002 certificate and wished that it would be beneficial.
WORLDWIDE, IMPORTANT IN PROMOTION
Kayseri Erciyes A.Ş. Erciyes Winter Tourism Center, which is managed by the TSE ISO 9001 and IQ Net certificates received last year, the world's first TSE-ISO 10002 certificate was the first mountain. Erciyes, the only ski resort in our country that promotes and markets internationally, also means a certificate of trust for foreign tourists who will come for winter holidays and provides an important advantage in promotion with this feature. With the ISO certificate, which is valid all over the world, especially in Europe and America, it is now possible to provide a division of labor for the production of services, to operate the ski lifts and slopes to the utmost efficiency, to produce high quality services for incoming skiers, to ensure that the work is not carried out by chance and that no surprises occur under normal conditions, and an institutionalized style of management exists throughout the mountain.