Eurorepar Car Service, the leading automotive service provider in its field, which carries out the service and maintenance of vehicles of many brands and all ages with its expert team, has reached an important milestone in its activities in Turkey. The company successfully served its 2023 thousandth customer in 100, solidifying its position as a reliable and preferred option for vehicle maintenance and repair services in the country. Stellantis Turkey Parts and Services General Manager Mehmet Akın said, "We work non-stop to provide reliable and quality maintenance to vehicle owners." Mehmet Akın said, “The increase in vehicle owners' interest in our brand makes us very happy. "Reaching the 2023 thousandth customer in 100 within 8 months was the most important demonstration that our work paid off," he said. Evaluating the first 8 months of the year, Mehmet Akın said, “Our number of service entries, which was 2022 thousand in the first 8 months of 70, exceeded 100 thousand in the same period of this year. This means an increase of approximately 43 percent.
Reminding that they completed 120 thousand service entries last year, Mehmet Akın said, “Our target this year is 190 thousand service entries. Of course, in order to achieve this goal, we will increase our coverage area to 65 cities by the end of the year and increase our total service points to 200. By 2025, we aim to be in service with 71 service points in 280 cities. Thus, we will reach 400 thousand service entries. "As Eurorepar Car Service, our main goal is to be at the top among chain services in Turkey in terms of awareness, prevalence and superior service," he said.
Eurorepar Car Service, a worldwide multi-brand maintenance and repair service network under the umbrella of Stellantis, continues to be the first stop for those who want to purchase the most accurate maintenance service for their vehicles. Eurorepar Car Service, which offers the most suitable spare parts service at the right price for many brands of vehicles, states that the result of the growth move in Turkey is positive.
We reached the 100 thousandth customer!
Stellantis Turkey Parts and Services General Manager Mehmet Akın said, “We are very happy about the increase in vehicle owners' interest in our brand. "Reaching the 2023 thousandth customer in a short time in 100 was the most important demonstration that we were rewarded for our work," he said. Evaluating the first 8 months of the year, Mehmet Akın said, “Our number of service entries, which was 2022 thousand in the first 8 months of 70, reached 100 thousand in the same period of this year. This means an increase of approximately 43 percent.
Our customer satisfaction is increasing rapidly!
Emphasizing that they constantly monitor customers' loyalty and satisfaction with Eurorepar Car Service through surveys, Mehmet Akın continued as follows: "In our Customer Satisfaction Survey, which we conducted with approximately 7 thousand people this year, the overall satisfaction rate improved by around 10 points compared to last year. According to the results of another study, we showed a nearly 3-fold increase in our brand awareness. This means the highest increase in the industry. The main reasons why vehicle owners prefer services are their affordable prices, quality workmanship, the ability to make an appointment 7/24 and friendly staff. “As Eurorepar Car Service, we are the most assertive brand in the sector in all areas.”
Leadership among target chain services
Reminding that they served with 2022 service points in 62 cities in 143, Stellantis Turkey Parts and Services General Manager Mehmet Akın said, “We completed last year with 120 thousand service entries. Our target this year is 170 thousand service entries. Of course, in order to achieve this goal, we will increase our coverage area to 65 cities and our total service points to 220 by the end of the year. By 2025, we aim to be in service with 71 service points in 280 cities. Thus, we will reach 400 thousand service entries. "As Eurorepar Car Service, our main goal is to be at the top among chain services in Turkey in terms of awareness, prevalence and superior service," he said.