A new era begins in Istanbul transportation. As of January 1, 2023, only personalized Istanbulkart holders will be able to benefit from the right to transfer in transportation, distance-based fare refund and free transportation on public holidays.
As part of the Istanbulkart Personalization campaign, which started in Istanbul on October 29, as of January 1, 2023, rights such as transfer, distance-based fare refund and free transportation on public holidays will be valid only for personalized Istanbulkart users. Users who want to benefit from these rights, which are exclusive to Istanbul residents, will have to personalize their anonymous Istanbulcards. Non-personalized Istanbulkarts will continue to be used for transportation and shopping, but will not be able to benefit from special offers for Istanbulkart.
EXCEPT CARDS IN SPECIAL STATUS
Personalization can only be done on the red anonymous Istanbulkart. Istanbulkarts with special status (student, teacher, mother, over 60 and 65 years old) will continue to benefit from all the campaigns. Red-colored anonymous Istanbulkarts can be purchased and used instantly by anyone who wants them through ticket machines and authorized points. Users who do not want to personalize will be able to continue to benefit from transportation with anonymous Istanbulkarts.
EASY TO PERSONALIZE!
In order to customize Istanbulkart, the form at kisisellestir.istanbul can be filled. Customization can also be done by following the directions in the 'add card' field on the home page of the Istanbulkart Mobile application. In addition to these steps, you can easily personalize your cards by contacting 153.
RETURN TO THE PUBLIC SOURCE
Istanbul Metropolitan Municipality (IMM) will turn the 154 million TL lost every year as a result of the use of transportation privileges offered to Istanbul residents by everyone, into a public resource. All Istanbul residents, who earn an average of 35% through transportation applications such as transfers, discounts and refunds throughout the year, will no longer be able to benefit from these rights unless they personalize their anonymous cards.
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