What are the Error Codes of Roche Accu-Chek Performa Nano Blood Glucose (Glucose) Meter?

roche accu chek performa nano blood sugar glucose meter what are the error codes
roche accu chek performa nano blood sugar glucose meter what are the error codes
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Diabetes mellitus, also known as diabetes mellitus among the people, is a disease characterized by a rise in blood glucose levels above normal limits (hyperglycemia). Diabetes mellitus means sugary urine in Greek. This is because too much sugar in the blood mixes into the urine. Although diabetes is more common in societies that do not have a healthy eating culture, it is common all over the world. Since it can cause many different diseases, it has become a threat to humanity. It must be kept under constant control. For this, blood sugar (glucose) meters are used. The Roche Accu-Chek Performa Nano is one of the most widely available devices on the market. It has proven itself with its quality and measurement accuracy. During use or in case of malfunction, some indicators appear on the device screen. These can be error codes and warning symbols. The device warns the user with audible and visual signals. It is necessary to pay attention to these warnings in order to use the device correctly.

Black screen

If no text or icon appears on the screen when the device is powered on:

  • The batteries may be dead, you need to insert a new battery and try.
  • The device may be in an extremely hot environment, you should try it in a cooler place.
  • The screen may be malfunctioning.
  • The device may be malfunctioning.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

Battery Mark

If nothing but the battery icon appears on the screen, the batteries may be low. A new battery can be inserted and operated in the device.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

Set up

On the screen set-up If the icon appears, settings such as time and date need to be made and confirmed. How to do these operations is in the user manual. The device can be used even without setting.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

Test Stick Mark

If the test strip icon is flashing, the device is ready to insert the test strip.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

Droplet Sign

If the test stick is correctly inserted into the device, the droplet mark will appear on the screen. The appearance of the droplet sign indicates that the device is ready for measurement. After this mark, measuring solution or blood can be dripped onto the test strip. The measurement will start automatically when the operations are complete.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

HI

If the HI icon appears on the screen after measuring, it means that the test result is above the limits of the device. In case of an incorrect operation, the measurement can be repeated from the beginning with a new test strip. If the same result is obtained, it can either be tried with a different device or applied to the nearest health institution.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

LO

If the LO icon appears on the screen after measuring, it means that the test result is below the limits of the device. In case of an incorrect operation, the measurement can be repeated from the beginning with a new test strip. If the same result is obtained, it can either be tried with a different device or applied to the nearest health institution.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

Exclamation mark

If an exclamation point icon in a circle appears on the screen after taking a measurement, it means that the blood sugar is below the defined hypoglycemia (low blood sugar) level. Glucose, the sugar in the blood, is the body's source of energy. Hypoglycemia is a condition in which a person's glucose level is lower than normal. This may occur during the treatment of diabetes.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

CodeExp

Only on black screen when using white activation chip code exp warning may be displayed. When this warning appears, it is understood that the test strips will expire at the end of the current month. Expired test strips may give erroneous results. For this reason, the white activation chip and test strips should be thrown away at the end of the month, and the current dated ones should be procured and used. Also, make sure that the time and date settings of the device are correct.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

Code

On the screen queues The appearance of the warning indicates the absence of the activation chip. The device must be turned off, the activation chip inserted and the device turned on again.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

E-1

The E-1 code that appears on the screen indicates that the measuring stick used may be damaged or not properly attached to the device. The probe must be removed from the device and reinserted. If the rod is damaged, it must be replaced with a new one.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

E-2

The E-2 code appearing on the screen indicates that there may be an error in the activation chip. The device must be turned off and turned on again after a new activation chip has been inserted.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

 E-3

The E-3 code that appears on the screen indicates that the measured blood glucose value may be too high or there may be a problem with the test strip. In case you made a mistake, with new test stick measurement can be repeated from the beginning. If the same result is obtained, it can either be tried with a different device or applied to the nearest health institution.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

E-4

The E-4 code and droplet symbol appearing on the screen indicate that not enough blood or measurement solution has been dropped into the test strip. In case of an incorrect operation, the measurement can be repeated from the beginning with a new test strip.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

E-5

appearing on the screen E-5 and code exp warning Indicates that expired test strips are used. Expired test strips may give erroneous results. For this reason, those with current dates should be procured and used. In addition, make sure that the time and date settings of the device are correct.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

E-6

If blood or control solution is dripped onto the test strip before the device is turned on and ready, the E-6 error will appear on the screen. With the new test strip, the measurement can be repeated from the beginning.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

E-7

The E-7 error code that appears on the screen indicates that an electronic error has occurred in the device or that a used measuring stick may have been reinserted into the device. To fix this problem, the device must be turned off and then on again. If the same problem persists, the device should be turned off, the batteries should be removed, and after waiting 5-10 seconds, the batteries should be reinserted and the device should be turned on. The measurement can then be repeated from the beginning with a new test strip.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

E-8

The E-8 code that appears on the screen indicates that the ambient temperature is not suitable for using the device. In such a case, the device should be turned off and placed in a suitable environment and used after waiting 5-10 minutes. Suitable conditions for the operation of the device are included in the user manual. Heating or cooling the device by artificial means may cause malfunction.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

E-9

When the batteries used in the device are about to run out, the E-9 warning appears on the screen. Batteries must be replaced with new ones. If the device still has the same error after the replacement, it must be reset. For this process, the battery drawer is slid out of the device and by pressing any key, the battery drawer is put back into place and the device is started.

Roche Accu Chek Performa Nano Blood Sugar Glucose Meter Error Codes

E-10

In cases where the time and date settings are incorrect, the device may give an E-10 error. In such a case, the settings of the device should be made again and the device should be turned off and on.

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