Boeing broke a record for spare parts sales in e-commerce, with over $2 billion in online orders last year. Strengthened by its investments in digital vehicles, Boeing Distribution Inc. (formerly Aviall) has surpassed pre-epidemic sales figures by selling nearly 70.000 spare parts products to commercial and public customers through its e-commerce site.
Boeing After Sales Services online sales portal simplifies customer transactions with new tools.
Record-breaking online ordering shows the post-COVID-19 recovery continues.
Boeing broke a record for spare parts sales in e-commerce, with over $2 billion in online orders last year. Strengthened by its investments in digital vehicles, Boeing Distribution Inc. (formerly Aviall) has surpassed pre-epidemic sales figures by selling nearly 70.000 spare parts products to commercial and public customers through its e-commerce site. Commercial orders, which account for $1,5 billion in online sales, are an indicator of the ongoing recovery in the airline industry.
Ted Colbert, President and CEO of Boeing Aftersales Services, said: “We closed 2021 with record sales of $2 billion, as the market entered a steady recovery period. Our e-commerce capabilities exemplify the digital solutions we offer for the recovery and growth of the industry. We will continue to create value with our products and services and develop partnerships with our customers operating in this dynamic environment.” said.
Boeing Distribution Inc.'s revenue from online transactions increased by 15 percent compared to the pre-pandemic period, while orders increased by 20 percent. Refreshed homepage, live sohbet With the introduction of new tools to improve the customer experience, such as the feature and online information center, sales increased.
The renewed spare parts e-commerce portal, where more than 500.000 products are offered for sale, reached 50 million visitors from 5 countries last year.
“We continue to improve e-commerce with new digital tools, taking into account the needs of our customers,” said William Ampofo, Boeing Vice President of Aftermarket Parts, Distribution Services and Supply Chain. We are also creating a more streamlined process for our customers by aligning strategy, program and product line management with supply chain and customer support. We will continue to focus on digital and performance improvements and strengthen our relationships with our customers.” said.
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