With its Artech™ branded industrial computer products and solutions, Cizgi Teknoloji increases production efficiency and reduces cost and energy use in the machinery manufacturing sector as well as in many other industrial sectors.
The company offers to the machine manufacturers operating in the sector, Artech brand Industrial grade computers, which are designed to work 7/24 and provide full performance in harsh industrial environment conditions such as temperature, dust, humidity and vibration, where consumer grade PCs are not fully efficient.
DELIVERED WITHOUT INTERRUPTION IN PRODUCTION
Drawing on the advantage of being a domestic manufacturer by having a good command of the subject in terms of technical knowledge and know-how, Cizgi Teknoloji carries out the supply of products systematically, without causing any interruption or disruption in production, by making annual planning in accordance with the production plans for the sector.
Eren Şepçi, Sales Manager of Industrial Computer Automation and Data Collection Systems, underlined the need to pay attention to many features from the processor to temperature resistance, from liquid and dust protection to ergonomics, from screen size to assembly suitable for the working environment and after-sales services, in the selection of Industrial Panel PC. He said that they stand by their customers at every end-to-end stage, from post-sales support, to the selection of the right product and to provide a full service.
EMPOWERED TOUCH SCREEN TECHNOLOGY
Eren stated that they offer two different touch screen options, “Resistive” and “Capacitive”, as well as a built-in Industrial Membrane Keypad and Touchpad option in Artech™ Industrial PC series, in line with the usage style and environmental conditions such as the use of heavy chemicals and heavy work gloves. Şepçi explained the product models as follows:
“Our Artech™ Endurance Series IPC-400 models are Resistive Flat Touch, our Performance Series IPC-700 models are Capacitive Multi-Touch and our Ultimate Series IPC-600 models are 3mm. It has Resistive and Capacitive Flat Touch touch technology options with its screen reinforced against impacts. Industrial Membrane Keyed Keyboard and Touchpad option is offered with our Endurance Series IPC-415E model.”
RESISTANT TO IMPACT AND VIBRATIONS, LONG LASTING
Emphasizing that they can make their products resistant to vibrations that may occur in machines, Şepçi emphasized that resistance to shock, impact and vibration, which is very common in industrial and production environments, is a very important criterion affecting the service life of the product, and shared the following information about the advantages provided by its products:
“The disk drives of our Artech™ Industrial PC series are mounted with shock absorbers providing cushioning and mechanical insulation. The cables used in the internal structure of the products, which may be exposed to friction due to vibration, are armor-protected. All sockets and connections are locked sockets. With these features, our Artech™ Industrial PC series are highly resistant to shock, impact and vibration and have a long working life.”
PRODUCTS THAT CAN BE CUSTOMIZED ACCORDING TO CUSTOMER NEEDS
Noting that they can produce devices suitable for the 24V energy supply voltage value, which is generally preferred in the machines, Şepçi said that they can customize the devices in line with the needs of their customers by offering models with a built-in keyboard or various products such as buttons and hangers.
Stating that they made a field survey before the purchase and decided whether the Panel PC to be purchased would be embedded in a kiosk or machine, or mounted on the wall, according to the working area of the customers' production facilities, Şepçi said that if the purchased Panel PC would be embedded in a kiosk, the correct panel size was chosen. stressed the importance of choosing depth and
Stating that they offer suitable solutions in this direction, Şepçi said, “With Artech™ Industrial Kiosks, we offer suitable solutions for Panel PCs that you want to be embedded. If your Panel PC is to be mounted on a wall, stand or pendant arm, it is important that its mounting is VESA compliant. If your machines require a Panel PC to be embedded in the surface, you should choose a Panel PC with a panel mount option. All of our Artech™ models have design and accessories suitable for panel mounting.” said.
In addition to the information that they can develop new products in various screen sizes and types in line with customer demands and needs, Şepçi said, “The area where your Panel PC will be located, the amount of information to be displayed on the screen, and the distance from which this information can be seen come to the fore in the selection of screen size, resolution and ratio. . Our Artech™ Industrial Panel PC series has 10” / 15” / 17” / 21” TFT screen size, screen resolution up to FullHD, 4:3 and 16:9 screen ratio options.” used the phrases.
Eren Şepçi added that according to the options available in the wide product range of their companies, they can also provide products as IPC, monitor or barebones PC that their customers want.
“IT WAS A GOOD COOPERATION BOTH IN THE PURCHASE AND AFTER SALES”
Offering products with sustainable and trouble-free working performance with 27 years of industrial system technologies, domestic production experience, competent and fast technical service, the company delivers Artech™ Industrial Panel PC solutions to its customers with a guarantee of up to 3 years and spare parts supply guarantee of up to 5 years.
Commenting on the collaborations with Cizgi Teknoloji, Durmazlar Machinery Industry. ve Tic. Inc. Production Specialist Ömer Faruk Güner explained the satisfaction they felt during the said process with the following sentences:
“We received feedback from Cizgi Teknoloji in a short time regarding compliance with the deadlines and information sharing during the purchasing process. We were very pleased with the fact that the After-Sales Services team is very solution-oriented and provides a quick response. In case of any problem, it was a great advantage for us that the qualified team approached the problem with detailed analyzes, tried to get to the root of the problem and managed the intervention process quickly and well with pinpoint detection.”
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