Gathering all the services of Samsun Metropolitan Municipality on a single number, 153 City Management Centers rise in Adnan Kahveci Park. Metropolitan Municipality Mayor Mustafa Demir said, “An institution must change in order to ensure its success and sustainable quality. "The aim of the project is to strengthen the communication between the municipality and the citizens and to meet the demands of the citizens quickly and to solve them with this change."
Samsun Metropolitan Municipality focuses on strong, sincere and uninterrupted communication with the "Alo 153 City Management Center" service building, which was started to strengthen communication by eliminating bureaucracy between citizens and the municipality. Steel column production continues at the Alo 153 City Management Center Service Building. The building, which will be assembled two weeks later, is planned to be opened in 2021.
BUREAUCRACY WILL REMOVE
Stating that the center, where all kinds of complaints and requests regarding all 17 districts will be received, will serve 7/24, Metropolitan Municipality Mayor Mustafa Demir said, “The total construction area is 983.46 square meters. This project is very important to us. Our citizens outside the city and abroad, including 1 million 350 thousand people, will be able to contact the municipality. They will be able to convey their suggestion, criticism and request from here. "We will provide the best service to the citizens living in Samsun as soon as possible with a modern municipality understanding and we will eliminate the bureaucracy between our citizens and the municipality."
QUALITY, TRANSPARENT, FAST, TRUST
Stating that the world is changing faster than ever with globalization and new digital technologies, President Demir said, “An institution should change in order to ensure its success and sustainable quality. With this change, the aim of the project is to strengthen the communication between the municipality and the citizens and to adopt a citizen-oriented management approach by meeting the demands of the citizens quickly and effectively. With our Alo 153 City Management Center that we will open this year, our citizens have many demands, from asphalt to infrastructure, from sewage to drinking water, from public transport to oven control, from roads and sidewalks to parks and gardens, cemeteries and funeral burials and all other social and cultural services that concern the municipality , will be able to transmit their complaints and suggestions by calling. Values such as quality, transparency, justice, speed, effective communication, sincerity, trust and confidentiality will also be prioritized in the service provided ”.