EGO General Directorate continues online in-service training programs, which it previously initiated face-to-face due to the pandemic process. Turkey Union of Municipalities Municipal Academy between October 19 to November 20 in cooperation with personnel transportation, "effective communication", "communication with citizens" and "institutionalism and sense of duty" entitled to be given online training. EGO General Directorate will also select one transportation personnel as “employee of the month” each month.
EGO General Directorate continues its in-service trainings without slowing down.
Due to the pandemic process, the EGO General Directorate, which had previously interrupted face-to-face trainings, focused on online trainings to ensure that the training of transportation personnel is not interrupted. online training process between Turkey Union of Municipalities of staff to transport cooperation with the Municipal Academy of October 19 to November 20 date will be accelerated.
FROM COMMUNICATION WITH CITIZEN TO EFFECTIVE COMMUNICATION
EGO Deputy General Manager Zafer Tekbudak stated that the fall term distance education programs started on October 19 with the participation of 255 personnel and said, “Our in-service training programs started face to face in February before the COVID-19 outbreak. We decided to continue the trainings that we started face to face online. "We provided all kinds of technical support, including smartphones and computers, for the personnel with insufficient technological infrastructure."
trainers to transport personnel attached to the Union of Municipalities of Turkey Municipal Academy; Stating that trainings titled "Effective Communication" between 19-23 October, "Communication with Citizens" between 9-13 November and "Institutionalism and Task Awareness" will be given between 16-20 November, Tekbudak said that they target the participation of all EGO transportation personnel in the program. .
"EMPLOYEE OF THE MONTH" WILL BE SELECTED IN TRANSPORTATION
Drawing attention to the fact that the establishment of a corporate culture is both a long-term and laborious task, Tekbudak said that they aim to ensure that the personnel know themselves, renew their trust and reflect the municipal service to the citizens more positively.
Stating that they meticulously evaluate all requests and complaints regarding transportation from Başkent 153 and other channels, EGO Deputy General Manager Zafer Tekbudak said that the citizens expressed their satisfaction by expressing their gratitude, no complaints, obeying traffic rules and occupational health rules, and announced that they plan to choose “Employee of the Month” every month among the transportation personnel who treat passengers with respect and graciousness.