Istanbul, Turkey summit on global transshipment hub by moving aviation airport, "Airport Friendly China" was awarded the certificate.
Developing products and services exclusively for Chinese guests, Istanbul Airport has become the first terminal building in the world to implement the "China Friendly Airport" project in full scope.
Unique architecture, strong infrastructure, superior technology and offers the highest level passenger experience in the international arena in Turkey for successfully representing Istanbul Airport, the Chinese guest To improve the travel experience as a result of the application that launched the "China Friendly Airport" certificate was given.
Istanbul Airport, which was deemed worthy of the "China Friendly Airport" certificate given by the consulate at the ceremony attended by Cui Wei, Consul General of the People's Republic of China to Istanbul, succeeded in becoming the first terminal building in the world to fully implement the project in this area. The project was designed to transform the time spent at the airport for Chinese guests into a unique experience and to ensure that they have a pleasant time at Istanbul Airport.
Chinese speaking staff and Chinese signs at Istanbul Airport ...
In order to make every moment at the airport more comfortable and enjoyable for Chinese guests, many 'passenger friendly' applications have also been implemented. While special check-in areas were allocated to passengers coming from China, innovations such as flights to China are made from the same flight zone, flight information screens are in Chinese, and ticket processing screens are translated into Chinese.
Including the accounts of Istanbul Airport in the ecosystem of social media channels such as Weibo & Wechat used by Chinese passengers, including the Chinese language option in the IGA Istanbul Airport mobile application, the presence of hot water dispensers on the arrival and departure floors, the text "Welcome" on the passenger bridges and Practices were carried out to make Chinese guests more comfortable at the airport with the special uniforms of the Chinese-speaking staff.
On flights from China, with Chinese announcements to be made inside the aircraft and Chinese signs in almost every area of the airport, everything for Chinese guests has been considered.
The aim is to make Chinese guests feel at home.
Making evaluations at the ceremony, IGA Airport Operations Chief Executive Officer and General Manager Kadri Samsunlu stated that they aim to make Chinese guests feel "at home" with the "passenger-friendly" applications they implement at the airport.
Samsunlu attention to the ancient friendship between China and Turkey, Istanbul Airport "China Friendly Airport" for relations between the two countries have stressed that they offer with a positive contribution.
"We aim to increase the number of Chinese airlines and passengers coming to Istanbul Airport"
Speaking at the ceremony, Samsunlu; We are very pleased that Istanbul Airport has received the "China Friendly Airport" certificate. China is an important country for us, we have many historical, cultural and economic relations. We are working to revive the historical "Silk Road" between the two countries by air. In a way that contributes to our country's tourism, we want our guests from China to talk about their unique experience at Istanbul Airport when they return to their country, and that they feel like they are at home. Our goal is to increase the number of Chinese airline companies that organize flights to Istanbul Airport in the coming years and to bring more passengers to our country from the People's Republic of China. We aim to create a network where Chinese passengers traveling to Europe can travel from Istanbul Airport as a transfer point. In this direction, we plan to further increase our 'passenger friendly' practices in the upcoming period ”.