KIA, the brand of Çelik Motor, one of the Anadolu Group companies, continues to work to facilitate the lives of its customers by moving many transactions to digital during the Covid-19 outbreak.
In addition to digital services such as Online Dealer and KIAFAN, KIA started to offer contactless services by carrying out the service process through mobile channels.
KIA continues to take steps to protect the health of both its customers and employees with digital and mobile solutions implemented during the Covid-19 pandemic. Offering many convenience to those who want to own a KIA branded vehicle with the "KIAFAN" and "Online Dealer" applications launched in the past months, KIA has now started the contactless process in its services.
With the “Contactless Service Process”, KIA aims that both its employees and customers can easily perform all transactions with minimum contact.
Confirmation with an SMS in the Contactless Service Process
Customers who bring their vehicle to KIA authorized services can give approvals for the transactions they want to be done on their phones. Offering free pick-up service even when customers cannot come to the service, KIA can send the details of the transactions to be made to their customers' phones and receive approval for transactions thanks to the contactless service process.
KIA also disinfects every vehicle that arrives at authorized services to protect against bacteria and viruses before picking up and delivering it to the customer.
Hibya News Agency
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