Adana Metropolitan Municipality is giving a training seminar on public communication to bus drivers who have a one-to-one dialogue with citizens.
DRIVER'S FACE OF THE MUNICIPALITY
In accordance with the directives of Adana Metropolitan Municipality Mayor Zeydan Karalar not to compromise on quality and smiling at every stage of the service, a seminar attended by bus drivers was organized.
Birgül Ağdemir, Deputy Secretary General for Transportation in the Metropolitan Municipality, said that in the seminar held in the Adana Metropolitan Municipality Theater Hall, bus drivers were the face of the municipality on the field. Ağdemir stated that the behavior, attitude and behavior of the drivers are very important and they trust the drivers in this regard.
DO NOT DISCOVER HELLO AND TEBESSUM
Metropolitan Municipality Mayor Advisor Uzm. Dr. Rıza Mete asked the drivers not to keep a mercy and smile from the citizen. Mete said that communication from the municipalities that provide public service is very important. The citizen will be satisfied with the bus he gets on will be with the good service and smiling face of our drivers. ”
DON'T BE AFRAID OF COMMUNICATION
In the training seminar held in the Metropolitan Municipality Theater Hall, Psychologist Tuğçe Önder and Melike Manga informed the drivers about the methods of correct communication with the citizen. Addressing about 600 drivers working in the Metropolitan Municipality, Önder and Manga emphasized that the quality of public communication is very important and explained the methods of being positive.
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