2019 applications were made to the General Directorate of TCDD Tasimacilik AS through various communication channels in 79.
The distribution of incoming applications was as follows: 15 thousand 229 over the Internet, 11 thousand 500 by phone, 240 personally, 76 by letter, 52 thousand 231 via whatsapp.
The number of applications received through CIMER was 3 thousand 917.
While most of the passengers preferred to make their applications through whatsapp, the least application was through a letter.
The majority of the content of the applications was composed of opinions, suggestions and information.
As it is known, citizens can submit their applications regarding services to the General Directorate of TCDD Tasimacilik AS; Call Center at 444 82 33, www.tcddtasimacilik.gov.t is web address, can be made from whatsapp 0507 321 82 33.