Transportation Management Center with the complaints and demands of 7 thousand 740 citizens have resolved. Citizens can reach the Transportation Management Center by calling ALO153 Call Center and dialing 1. At the same time, requests and requests from our mobile applications, corporate website and social media accounts are finalized in a short time by means of expert personnel.
Transportation Management Center, which was established in order to evaluate the complaints and demands of the citizens faster as transportation department of Sakarya Metropolitan Municipality, resolved the demand of 7 thousand 740 citizens in a short time. In the Transportation Management Center; activities such as instant intersection controls, monitoring of public transportation vehicles, transferring the incoming demands to the related units, informing the finalized demands back to the citizens and directing the teams for instant intervention to the faulty parks in public transportation stops.
7 thousand citizens have solved the problem
In a statement made by the Department of Transportation, “Our citizens can call the ALO153 Call Center and dial 1 and directly connect to the Transportation Management Center. At the same time, requests and requests from our mobile applications, corporate website and social media accounts are finalized in a short time by means of expert personnel. In the distribution of 7 thousand 740 applications, the number of applications made by telephone is 59 percent. This reveals the right step to establish the NRM. The distribution of other applications is as follows; 23 percent of applications made through electronic media and 18 percent of applications received through other institutions. It is our most important goal to provide comfortable transportation by increasing the service quality standard by making use of Intelligent Transportation Systems which are being developed with high technology. Ild