ORBEL A.Ş. A training seminar on quality management, communication, motivation, corporate culture, body language, customer satisfaction and time management was organized by the employees in order to be more effective and efficient both in business life and social life.
“TARGET EDUCATED STAFF”
Muhammet Günaydın, General Manager of ORBEL A.Ş, stated that the priority of every service provided by ORBEL A.Ş., which is an affiliate of Ordu Metropolitan Municipality, is citizen satisfaction and said, “Quality and customer satisfaction are important in our activities. It is possible to achieve customer satisfaction by producing goods and services suitable for the demands and requirements of the customers. "Our goal is to raise the bar in the service quality we provide by prioritizing customer demands and expectations in our services."
“EVERY ORBEL STAFF IS OUR MIRROR”
Emphasizing that every employee of ORBEL personnel is their own mirror, General Manager Günaydın said, “Efficiency is essential in the areas we serve. Achieving our goals and having a quality vision is possible with a conscious team. We know that each of our staff represents us, our company, ORBEL A.Ş. They are our mirror outside. For this reason, we try to provide the necessary training to each of our personnel and try to complete their deficiencies. Trained staff is very important for service quality. "We determine the necessary trainings for this and strive to make our employees more competent, knowledgeable, experienced and efficient."
“WE WILL CONTINUE WITHIN OUR TRAINING WORKS”
Adding that they will continue their training activities without interruption, ORBEL A.Ş General Manager Muhammet Günaydın said, “The most important aim of the businesses is to satisfy their customers. Under intense competitive conditions, enterprises applications and technological developments can be easily imitated. However, since imitating customer relations is relatively difficult, it emerges as a factor that gives superiority to competitors. Therefore, education is always necessary. We will continue such trainings without interruption based on the contributions of educated staff to the institutions ”.
The training seminar organized by ORBEL A.Ş. for its staff was given by UGG ERSOY, proficient in TSE Former Representative, International ISO 9000 Quality Management System Certification, educator, journalist and writer.