Transport and Infrastructure Minister M. Cahit Turhan, accessibility of Passenger Transport Services in Turkey, voicing continued at every stage of transportation of project implementation, "the scope of the project, transportation is one of the most basic rights and needs of the most comfortable, easiest way to meet and more with the public We will be launching the Orange Table application on 2 December to integrate them. ” said.
Turhan, the Ministry, the work carried out to facilitate the lives of people with disabilities told.
Conducted under the auspices of the Ministry "Accessibility Project of Passenger Transport Services in Turkey" that the continued implementation of all modes of transportation voicing Turhan, said that one of the barrier-free transport services to put an application.
Turhan stated that the Orange Table application will be put into service on December 2 in order to enable disabled people to meet transportation, which is one of their basic rights and needs, in the easiest, easiest way and to be more integrated with the society. and then he said help would be systematic.
“The Orange Table is brought to life in 13 stations”
Turhan stated that the passengers who want to benefit from this application will click on the link on the page where they bought their tickets from the ticket sales screen and fill in the “Help Request Form” and submit their requests for help.
“Passengers who submit their request for help via their internet address will be assisted by staff at the Orange Table service point during their travels. In this process, it will be ensured that the relevant passenger will be transported to the seat he will travel with accompanying staff and to the exit of the station with the assistant staff at the arrival station. You are not alone in your train travels The Orange Table application, which was implemented by the TCDD and TCDD General Directorates with the mission of 'People First', is implemented with a total of 13 staff at 53 stations / stations where high speed trains stop. ”
“This year, 1 million disabled passengers were provided with free transportation”
Ankara, Eryaman, Eskisehir, Konya, Pendik, Sogutlucesme, HalkalıStating that Orange Table service will be provided at Izmit, Polatlı, Bozüyük, Bilecik, Arifiye, Gebze stations, Turhan said that YHTs have all kinds of equipment for the comfort and comfort of disabled passengers.
Stating that a special place is reserved for disabled passengers in YHT sets, there are toilets for disabled people, and a ramp for disabled people for landing and boarding, Turhan said, “Studies are continuing to make the existing vehicle fleet and new vehicles suitable for disabled passengers. In order to communicate with hearing-impaired passengers, a total of 20 staff were given sign language training at 76 workplaces, and 208 staff at various levels, who are at the forefront of public relations, were trained on communication with disabled passengers. ” he spoke.
Turhan also emphasized that disabled assistants are employed in the Call Center numbered 444 82 33, and that there is the possibility of video calls through the Call Center.
Reminding that only the passenger with a disability rate of 40 is able to travel free of charge with the disabled person and his companion who have a disability rate of 50 and above, Turhan said that last year YHT, 1 outline and regional trains provided free transportation to more than XMUMX million disabled passengers.
“Visually impaired exempt from postage”
Turhan, World Development Association for the Disabled and Friends of the Headquarters until the end of this year, the current APS Courier, Postal Cargo and Cargo Transport Agreement, he said.
Turkey to those in need in the general wheelchair, that cordless tools sent pointing Turhan, the APS in 0-30 kilogram range Courier / Mail Shipping is charged 16 pounds, while in 30 kilograms above the cargo told me so 30 discounts apply.
PTT AŞ offered to customers by some PTTMatiklerin keyboards suitable for the use of the visually impaired keyboards that draw attention to the Turhan, PTTMatiklerin deposit, withdrawal and receipt receipt units on the part of the use of the blind for the use of the visually impaired unit name is written.
“25 percent discount on cable services”
nearly 3 million hearing impaired to benefit from more effective e-Government Gateway services in Turkey for the purpose of "e-Government No Barriers" project Turhan emphasized that realization, over the web in 2015 (www.turkiye.gov.t is), mobile phones over the last year (android, iOS), the center of hearing-impaired citizens reported that the service began to be provided.
Expressing the requests, suggestions and complaints of the hearing-impaired citizens regarding the e-Government Gateway directly to the citizen representatives, Turhan stated that communication misunderstandings and loss of time are prevented, and thus, the quality of life of our hearing-impaired citizens is aimed. Our Disabled Communication Center is at your service between 08.00-18.00, except for weekends and public holidays. In the Social Security Institution's services, mostly calls for forgetting the password, Revenue Administration Tax Debt Inquiry, Ministry of Justice Criminal Records and Court Case File Inquiry services. ” used expressions.
Turhan stated that 25% discount is applied in all tariffs and campaigns in cable services for customers with disabilities.