German Railways have paid 40 million euros to passengers

German Railways paid 40 million Euros to its non-growers: German Railways (WB) paid its passengers the largest amount of compensation in its history last year.

One of the railways sözcüAccording to the statement made on Saturday, in 2013, a total of 1 million 300 thousand passengers were paid 40 million Euros in compensation due to delays. In 3 cases, a mediation authority was applied and in 500 percent of them the passenger was found right. The decision of the European Court of Justice in September last year lies behind the high compensation paid by the railways to their passengers.

Accordingly, the right to compensation, even in the case of delays caused by factors such as unfavorable weather conditions, floods and strikes, are missing. In one-hour delay, the passenger can claim the 25 of the price of the ticket and half of the two-hour delay. In case of hotel stays, the railway company must take the hotel money. If the customer's complaint does not reach a conclusion within three months, the matter is transferred to a mediator body.