Slovenian Railways Chose IBM SmartCloud Solution: To improve the customer service and business operations of railways in Central Europe, the Slovenian Railway company announced that IBM has chosen the cloud solution. With the new cloud-based centralized IT system, the company also aims to enable more efficient management and maintenance of rail traffic across the network by gaining a holistic view across all transport, passenger and logistics operations.
Directing a railway line of more than 1.200 kilometers, the Slovenian Railways transport 15,3 million passengers and 15,8 million tons of cargo every year. The railway line, which is an important connection point in the Pan-European transport corridor, decided to modernize its IT infrastructure to meet the increase in passenger and product volumes. Slovenia Railways, which has various fields of activity ranging from freight transport to passenger and daily transport transportation and infrastructure management; it needed a flexible IT environment and separate IT service tables that could respond to the changing needs of the units. With more robust collaborations between different departments, we aimed to provide advanced services to customers by providing shorter waiting and delay times and by responding to customer demands faster.
Based on the IBM SmartCloud Control Panel and IBM Endpoint Manager, a component of IBM MobileFirst Management solutions, this new solution brings together the users of Slovenian Railways-affiliated companies under one company-wide point of contact and one IT service desk.
Through this common IT platform, rail attendants can automate, manage systems, and secure other “endpoints” and mobile devices, such as servers. Thus, while ensuring the usage principles and minimizing the security risks, it also provides flexibility for employees to use their preferred devices.
The centralized and cloud-based service desk creates a more holistic view of the company's operations. Railway company with cloud infrastructure; they can better control costs, purchase and warranty of IT equipment, and compliance requirements.
IBM Turkish Technology Leader Kıvanç Uslu said, “IBM collaborates with major railway companies worldwide to improve efficiency, safety and create passenger-friendly companies. The last example of this is the Slovenian Railways. We believe that with the IBM solution of the company, they have taken an important step towards offering their customers a more enjoyable travel experience that will optimize their level of satisfaction. ”
This project is intended to be completed by the end of 2013.
IBM has helped thousands of customers adopt the cloud model to date and manages millions of cloud-based transactions every day. It supports customers from various sectors such as banking, communications, healthcare and the public, to help organizations create their own cloud environments or use IBM's cloud-based business and infrastructure services. For more information about IBM's cloud solutions http://www.ibm.com/smartcloud ve I www.thoughtsoncloud.co You can visit the addresses.
Source : www.maxihaber.net