After the incident on 7th July the catenary is repaired and Eurotunnel returns to normal service

After the incident on 7th July the catenary is repaired and Eurotunnel returns to normal service :On 7th July a passenger shuttle train got stuck inside the Manche Tunnel with passengers for some hours.

The failure that caused this incident was the disruption of the overhead power line. The repair works of 800 m long overhead catenary line in the north running tunnel has been completed and the Eurotunnel has now returned to full service

In the incident, the passengers trapped inside the tunnel were transferred through a service tunnel to the south tunnel, where a passenger shuttle service was waiting for them. With the shuttle service, they were carried to France.

Since the incident, the operation still continued in the Manche Tunnel, but through a single line. Even with this service, during this degraded service period the Manche Tunnel was able to transport 4,860 passenger vehicles and 2,284 trucks, as well as 51 Eurostar and six freight trains. The Manche Tunnel connects UK to the mainland Europe with a tunnel crossing under the seabed of English Channel. Besides passengers, trucks and vehicles are also carried by this channel.

Eurotunnel customer experience director Yves Szrama said: “The safety of the passengers is always our first concern. Once that is assured, we want them to be comfortable and well-informed. The recent installation of mobile telephone services inside the Channel Tunnel helped us to keep our customers informed during the incident.”

Eurotunnel invests a total of €110m in staff training, as well as the maintenance and improvement of its infrastructure.


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